Steam users have the opportunity to regain access to their accounts by going through an account ownership verification process. When you’ve exhausted all other options for recovering your Steam account, there is still hope. Steam Account Recovery through Account Ownership Verification If you prove that you are the real account owner with the necessary documents, they might be able to help you with your issue.Īfter successful recover, if you lost your saves, you can follow our guide on recovering Steam cloud saves to resume your game progress. Your only way is to reach out to the Steam support and explaining the situation. If the attacker already managed to change the email or phone number associated with the Steam account, things are a bit tough. If the attacker hacked your email account and gained access to your Steam, this would prevent him from accessing it again. It is also recommended to change the password of the email account connected with Steam to be extra secure. If you can o that, things would be much easier. The first thing you have to do when you notice any kind of suspicious activity on your account is changing the password. If you find any unusual activity on your account, you should follow these steps to try to recover it. If your Steam account got stolen or hacked, you can still get it back. Just like mentioned in the previous methods, that is where you fill out details and reach out the Steam support for help. If you don’t even remember your password, you can click on the Forgot password link.If you no longer have access to the email or phone, you can also enter the account password if you remember it. Verify your Steam account by receiving a code to your Email or Phone number.Enter the Steam username, email address, or phone number in the next step and click on Search.Choose the option saying “ I deleted or lost my Steam Guard Mobile Authenticator“.Click on the Help, I can’t sign in button.Follow these steps to recover your Steam account once you no longer have access to your recovery code or mobile number. So, for example, if your account is stolen or you no longer have access to the email, this won’t help. Keep in mind that the Authenticator recovery code has nothing to do with the Steam account except it is an extra layer of security. Enter the recovery code you have, and that’s it. It will ask you for the Steam Guard Authenticator code. Either you have a recovery code saved or you don’tĪll you have to do is trying to login into the new device. If you lost access to the Steam Guard Mobile Authenticator, there can be two scenarios. Lost Steam Guard Mobile Authenticator Access If they are successfully able to verify the account ownership, you will be given access back to your Steam account even without the email address. Steam support will get back to you with the details on the alternate email address you provide in the form.
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